Frequently asked questions

We’re so confident that you are going to love our Panda products that we are offering you a 30-night trial period. If you are unhappy with the products (which we highly doubt!), we will happily give you a full refund as long as you have the receipt and return the pillow to us within the 30-night period. We are very open to any feedback that you have to help us improve our products.

Yes, it’s true, we aren’t saying it to sound good, we do offer a full 10-year guarantee period! If there is a problem with your product during the warranty period, we’ll exchange it for a brand-new one. If your product has been discontinued, we will provide you with the updated version of the said product so you will never be without the comfort of Panda. During this period, you may be required to send your item back to us for a quality test to ensure that any errors are corrected quickly and efficiently.

The warranty covers any physical flaw in the product despite normal usage and proper handling.

The warranty does not cover conditions resulting from normal wear and tear.

The Bamboo textiles are made using Moso, Dragon and Ci Bamboo – which is not the type of Bamboo that Pandas eat.

The Moso, Dragon and Ci Bamboo kinds are grown organically without using any pesticides or fertilizers, as the plants’ natural antifungal, antibacterial agent Bamboo Kin means they are not attacked by pests or pathogens.

The bamboo used in our bed linen is grown organically without using any pesticides or fertilizers.

Bamboo is a very fast growing grass and relies purely on rainfall. It absorbs more CO2 and produces 35% more oxygen than the same area of trees.

Bamboo fabric is biodegradable as well as hypoallergenic.

Each Panda item has been tested for any nasties in the fabrics in accordance to Standard 100 by Oeko-Tex. So you can rest assured that there have been no harmful chemicals used when manufacturing any of our products.

All of our products are free from any harmful chemicals such as formaldehyde & toluene diisocyanate. All our products are Standard 100 by Oeko-Tex. This global testing and certification system is the strictest in terms of cleanliness and purity of products, ensuring they comply with health standards and are safe for babies.

Yes, and we highly recommend that you do!

All of our outer boxes and 70% of the paper we use in our office is made from kraft paper. Kraft paper is a 100% biodegradable natural product. The pulp is made from long virgin fibres of maritime pine and is not bleached, to ensure minimum chemical processing and to retain the wood’s natural colour.

Kraft paper biodegrades entirely naturally. Just like the leaves from the trees, kraft paper decomposes naturally within a few weeks, returning to its initial form of cellulose fibres, which can be fully assimilated back into its original natural environment, with no adverse impact on nature or human health!

Learn more in our Environmental Policy.

Each Item has been tested for any nasties in the fabrics in accordance to Oeko-Tex© Standard 100. The Filling materials in the pillows have been tested and found to comply with Ignition Source 2 as specified in Schedule 2, Part 1 of the Fire Safety Regulation 1988.

Our products are made from certified organic bamboo that is grown and produced without any harmful chemicals, artificial additives, growth hormones and GMOs. They all passed the Oeko-Tex Standard 100, which is an international testing and certification system for textiles, focusing primarily on limiting the use of harmful chemicals in the textile industry. The certification body tests for over 100 harmful substances in the manufacture of textiles and makes sure none is left in the fabric at the end of the manufacturing process.

Bamboo has so many amazing properties,  we made a comprehensive page outlning all of them in detail.

Why Bamboo

Check out our care page for all washing information for all of our products.

We use Kraft paper to make our packaging. It is 100% biodegradable, 100% recyclable and it has great durability to protect our amazing products! Learn more in our Environmental Policy.

Yes, you will need to be at home as our courier service requires a signature to let us know you have received the item. If you are not at home they will attempt to re-deliver within 1-2 days*, you can re-arrange delivery dates after the first attempt. Please email our customer support team for more information.

Email: info@pandalondon.com

Delivery to the UK is free when you spend £30 or more and will take 2-5 days to arrive.

Typically, you should receive your items together. However, due to constant fluctuations in stock, there may be instances where you would receive items separately.

While regular Pillows come with specific benefits such as being ultra firm, supportive or soft, a Hybrid Pillow combines the best of everything with added innovative technology ranging from cooling features, various fills to natural or synthetic fabrics.

A hybrid pillow features multiple fills to optimise comfort and support. Our Hybrid Bamboo Pillow blends a charcoal-infused Charco-CellFoam™ that contours to your sleeping position with active O2 Micropods™ that maximise breathability and provide exceptional airflow. A deluxe mesh border further enhances airflow and durability while a naturally hypoallergenic, 100% Bamboo cover wraps your pillow in silky softness. Experience refreshing, restorative sleep night after night.

Temperature- Intuitive- A combination of cooling, anti-bacterial charcoal, and 100% thermo-regulating bamboo keeps that cool side of the pillow feeling all night long. 

Comfort & Support- Uniquely adaptive Charco-CellFoam™ contours to your sleeping position, keeping your neck, back, and spine in perfect alignment. Active 02 Micropods™ maximise breathability and airflow while a silky, smooth BambooCloud cover provides the perfect layer of head-hugging comfort. 

Moisture wicking- Bamboo cover and charcoal infusion naturally wick away moisture for cool, fresh sleep. 

Odour resistant- Bamboo is naturally odour-resistant, maximising bedtime hygiene. 

Hypoallergenic- Bamboo is naturally hypoallergenic, making it ideal for those suffering with allergies like eczema and acne. 

Suitable for all sleeping positions- Front, back or side? Uniquely adaptive Charco-CellFoam™ adapts to all sleeping positions for ultra support and comfort.

Our Hybrid Bamboo Pillow perfects a unique blend of science and nature. Charco-Cell™Foam combines 3rd generation memory foam with an anti-bacterial, charcoal infusion. The adaptive foam contours to your sleeping position for customised comfort and support, working seamlessly with active O2 Micropods™ for maximum breathability and airflow. Our signature BambooCloud cover provides an extra fluffy, thick layer of silky, smooth comfort providing a more cushioned feel than our traditional Bamboo Memory Foam Pillow. The cover is easily removable via a subtle zip and can be slept on with or without Bamboo Pillowcases.

The Panda Hybrid Pillow weighs 2.2kg.

The Panda Hybrid Pillow has a height of 70 x 40 x 13cm. 

The Panda Hybrid Pillow has a medium-soft firmness.

The Panda Hybrid Bamboo Pillow uniquely adapts to all sleeping positions, if you are a side, back or front sleeper you can rely on getting an incredibly comfortable night’s sleep. 

The Panda Hybrid Pillow can be slept in with or without pillow cases due to the silky, smooth BambooCloud cover. The Hybrid is suitable for all Bamboo Pillow cases and other pillow cases subject to them being the correct size. 

The pillow weighs 1.8 kg including all packaging.

The pillow height is 12cm top to bottom without pressure. The pillow will mould to your body according to your natural head & neck shape in order to give you the best support thanks to the memory foam.

Fillings:

Our pillows are made up of three layers of visco memory foam using the newest technology of memory foam gel which is recommended by doctors and orthopaedic experts.

Inner Protective Cover:

Mesh (polyester)

Pillowcover:

60% Polyester, 40% Bamboo Fibre.

The Panda bamboo pillow is: 60(L) x 40(W) x 12(H) cm.

The structure provides the perfect neck support to relieve pressure points and prevent joint pain whilst guaranteeing a perfect night’s sleep!

Yes, the original Panda Memory Foam Bamboo Pillow features three layers of 3rd generation memory foam for ultimate support and comfort. The memory foam conforms to the shape of your neck and shoulders, which offers maximum support. This also helps to relieve pressure points!

Yes, As a stomach sleeper your head & neck don’t need to be raised as much compared to side and back sleepers. The Panda Memory Foam Bamboo Pillow will accommodate this sleeping position and will be as flat as your body requires. Whilst ensuring maximum comfort and support, all night long.

Our products are made from certified organic bamboo that is grown and produced without any harmful chemicals, artificial additives, growth hormones, and GMOs. They all passed the Oeko-Tex Standard 100, which is an international testing and certification system for textiles, focusing primarily on limiting the use of harmful chemicals in the textile industry. The certification body tests for over 100 harmful substances in the manufacture of textiles and makes sure none is left in the fabric at the end of the manufacturing process.

The pillow comes with a hypoallergenic and highly breathable bamboo pillowcover. The bamboo cover is easy to remove and wash. However, you are more than welcome to use your own pillowcase, this is simply down to personal preference.

Panda Memory Foam Bamboo Pillow does come with a 30-night trial. If at any point during your 30-night trial, you’re not satisfied simply get in contact!

The Panda Memory Foam Bamboo Pillow is suitable for individuals 10+ years old.

Our products are designed in the UK and made in China.

Bamboo pillows are naturally hypoallergenic making them perfect for sensitive, allergy-prone skin. The anti-microbial fabric is thermo-regulating and incredibly soft for a cool, comfortable sleep night after night.

If you are a front, back or side sleeper 3rd generation memory foam is best for keeping your head and neck in perfect alignment while you sleep. The supportive foam provides firm, soft comfort and is incredibly durable so you won’t have to keep changing your pillow. And with a pillow this comfy, you won’t want to!

Memory foam pillows are designed to offer superior comfort and support by adapting to your unique sleeping position. Allow a couple of nights for the pillow to adjust and soften if it feels uncomfortable.

If you are looking for a pillow that is both comfortable and supportive, a memory foam pillow is a great choice.

Panda’s award-winning Bamboo Memory Foam Pillow is known for providing supreme comfort and support, wrapped in a natural hypo-allergenic Bamboo cover for cool, indulgent sleep night after night.

The pillow weighs 1.35 kg including all packaging.

The Panda bamboo pillow is: 53(L) x 38(W) x 10(H) cm.

The Panda Kids Memory Foam Bamboo Pillow is suitable for children aged 4-7  years old. Although, some adults do prefer sleeping on a slightly thinner pillow and the Panda Kids Memory Foam Bamboo Pillow is a great solution.

The Panda Kids Memory Foam Bamboo Pillow is made up of two layers of 3rd generation viscose memory foam. This is the same memory foam mould that we use for our standard sized Panda Memory Foam Bamboo Pillow.

The Panda Toddler Memory Foam Bamboo Pillow does not feature this as it would be too high for younger children. The Panda Toddler Pillow is designed for babies, this pillow is able to provide the support required for this age group.

The Panda Kids Pillow is lightweight and not too tall. It was designed to be the ideal shape and size for supporting your child’s head, neck and shoulders.

The Panda Kids Memory Foam Bamboo Pillow comes with a bamboo fibre cover, which is naturally hypoallergenic and keeps dust mites at bay.

The Panda Kids Memory Foam Bamboo Pillow is made up of the same high-quality 3rd generation memory foam as the Panda Memory Foam Bamboo Pillow. However, the Panda Memory Foam Bamboo Pillow is made up of three layers of memory foam, whereas the Panda Kids Memory Foam Bamboo Pillow is made up of two layers of memory foam.

The Panda Kids Pillow is able to offer the same amount of comfort and support as the standard Panda Pillow but for children. The Panda Kids Pillow is the perfect size for children aged 4 – 11 years old.

The bamboo cover that comes with our Panda Kids Pillow is highly breathable and soft, so it is gentle towards sensitive skin. The pillow will help prevent skin irritation and creases.

The Panda Kids Pillow is made of memory foam, which adapts to the little sleeper’s contours. This means your child will be properly supported and comfortable, which will likely reduce the need to toss and turn during the night.

The Panda pillow is made of three layers of visco 3rd generation memory foam. There’s a very firm layer in the centre, giving the pillow its structure, and two softer layers around it, making the pillow feel more comfortable.

The pillow adapts to your sleeping position and provides the support you need. The bamboo cover around it is incredibly soft and breathable. Bamboo materials regulate temperature well, meaning you’ll feel warm in the winter and cool in the summer. Plus, there will be no moisture and odour retention, allowing for a comfortable and peaceful sleep.

Our products are designed in the UK and made in China.

Kids get to sleep through the night using our pillow, and they wake up feeling well rested and ready to take on the day. Plus, the cute panda face in the corner of the bamboo cover is a hit!

Although this Panda Pillow is specifically designed for children, we do find that some customers prefer this version compared to the standard Panda Memory Foam Bamboo Pillow. There is never one pillow which is suitable for everyone, this is because everybody sleeps in a different way and have their own preferences. Using the Panda Kids Pillow could be a solution if you are finding the Panda Pillow to be too high. The Panda Kids Memory Foam Bamboo Pillow is made up of the same high-quality 3rd generation memory foam as the Panda Memory Foam Bamboo Pillow. However, the Panda Memory Foam Bamboo Pillow is made up of three layers of memory foam, whereas the Panda Kids Memory Foam Bamboo Pillow is made up of two layers of memory foam.

The Panda Kids Pillow is able to offer the same amount of comfort and support as the standard Panda Pillow.

Our Panda Toddler Memory Foam Bamboo Pillow is approximately 3cm in height, we found that this is the perfect height for a memory foam pillow for toddlers. After consulting a series of doctors and orthopaedic experts, we learned that memory foam pillows of this size are highly recommend to properly support the child’s neck and spine.

Yes, the Toddler Pillow does come with a bamboo pillowcase.

There are different types of snoring, one type is from the mouth and the other is from the nasal canal. Our Panda Kids Memory Foam Bamboo Pillow is the recommended height for toddlers. Sometimes, snoring can be caused by the type of pillow being used and if the pillow is either too high or low. That’s why our pillow is 3cm high allowing it to provide ultimate support and comfort throughout the entire night.

Even though the NHS recommends not using pillows until the age of 12 months old, we have found that a lot of parents use pillows from earlier stages.
The Panda Bamboo Toddler Pillow is one of the thinnest pillows available, with a hight of just 3cm and a contour curve design in the centre of the memory foam pillow. This has been proven to help fight against flat head syndrome.

If you should have any concerns, we would suggest speaking with your midwife or local GP for peace of mind.

Memory foam is commonly known for being quite warm as they are heat sensitive, however the bamboo fibre is extremely breathable while its structure and absorption properties act as a natural insulator to aid coolness in the summer and warmth in the winter.

The memory foam pillow also has meticulously designed Air-Pocket, which allow the pillow to breath naturally and help prevent overheating throughout the night.

Ensuring your little one is comfortable and supported will help them get the sleep they need for healthy growth and development.

From 12 months your baby is ready for a pillow. Our baby pillow is the best option, it comes at the perfect height to keep their little heads secure and supported.

After the age of two, they will be ready for our toddler pillow. The 6cm height will keep their growing heads and necks in alignment while our naturally hypo-allergenic bamboo cover is kind to their delicate skin.

The toddler pillow can be used until they are five and ready for our kid’s pillow. The right pillow will not only help them grow into little heroes, a Panda pillow will be their new best friend.

The Topper by Panda features a one-of-a-kind Hydro Foam™ layer. Incorporating minute capsules of cooling gel into our 3rd generation memory foam helps to prevent overheating throughout the night

We’re so confident that you are going to love our Panda products that we are offering you a 30-night trial period. If you are unhappy with the products (which we highly doubt!), we will happily give you a full refund as long as you have the receipt and return the pillow to us within the 30-night period. We are very open to any feedback that you have to help us improve our products.

Yes, it’s true we aren’t saying it just to sound good, we do offer a full 10 year guarantee period! If there is a problem with your product during the warranty period, we’ll exchange it for a brand new one. If your product has been discontinued we will provide you with the updated version of said product so you will never be without the comfort of panda. During this period you may be required to send your item back to us for a quality test to ensure that any errors are corrected quickly and efficiently.

The warranty covers any physical flaw in the product despite normal usage and proper handling.

The warranty does not cover conditions resulting from normal wear and tear.

You should have received a leaflet with your new Panda Mattress Topper. On the off chance you didn’t receive one or you lost it, click here to download the Setup Guide PDF.

The Topper by Panda is made up of 3rd generation memory foam, which conforms to your body’s natural shape. This helps to keep you comfortable and supported, which results in less movement during the night.

We try our best to be as transparent as possible regarding our production and supply chain choices.

In order to have a less eco-logical footprint, we decided to use Biodegradable PET plastic (which is recyclable) to wrap the memory foam mattress topper. We found that the pros of using this material far outweighed the cons. Without the plastic, the box (in it’s current size) would break within 5-10 minutes as memory foam is extremely strong. This means that the boxes would have to be much larger.

The size of the product affects every single stage of the supply chain. We found that shrinking the topper allowed us to save space on storage, imports both air & sea and deliveries sent to our customers. In order to reduce the harmful ecological footprint that these methods of transport have, we found that having smaller boxes allowed us to fit more items in one shipment. Entail helping to decrease our operations eco-logical footprint. Instead of multiple shipments, we are able to import the more stock into one container at any one time.

We are always conscious about the decisions that we make and do try our upmost to be as responsible as possible.

The topper is pressed and rolled in a vacuum pack and it comes in a protective Kraft paper packaging.
The Kraft paper box is in the exact size of the roll and takes no extra space.

The box sizes are:

Single: 26X26X50cm
Double: 28X28X52
King: 30X30X57
Super King: 32X32X52

If you have any further questions, please do not hesitate to contact us any time.

We advise that you give the mattress topper 12-16 hours to allow the memory foam to fully expand. Brand new memory foam has a unique smell. Do not be alarmed, the odor is completely normal and harmless. It will disappear within 2-3 days.

Storing the topper by Panda is possible, however compressing the item back to the size would be very difficult. We would recommend folding the topper in half and then again into a quarter, the topper would then be easier to transport and store.

The mattress topper is manufactured following UK fire safety regulations. This means it’s completely safe to use with an electric blanket. Keep in mind, however, that memory foam is heat-sensitive, so you might experience that your topper is softer than usual when used with an electric blanket.

As good practice, we recommend that you turn off the electric blanket after 30 minutes to avoid the memory foam & blanket becoming overheated.

The Topper has an Anti-Slip Layer at the base. Micro-silicone grips embedded within the entire base prevents any unwanted movement between your mattress and the Topper. It also features four secure elastic straps to keep the Topper in place. 

The Topper is available in a range of different sizes, always check before purchasing that you’re ordering the right size.

Each corner has a durable elastic strap, making the Topper suitable for all types of mattresses. 

The minute capsules of cooling gel incorporated into our 3rd generation memory foam, help prevent overheating throughout the night. Making the Topper by Panda, the most advanced memory foam mattress topper available.

Mattress Toppers range in thickness from 2-4 inches. The best thickness depends on the individual sleeper, though generally the thicker the topper the more you will feel a difference.

A mattress topper can transform your sleep by adding another layer of indulgent comfort and support. A mattress topper is a perfect way to enhance the comfort of your mattress if you are not ready to change it and looking to make bedtime that bit more luxurious.

The topper provides a firm memory foam surface to support your whole body. The pressure is more evenly distributed across your body, and not just certain points. The cooling properties of HydroFoam won’t make you feel hot at night, while the breathable bamboo cover will give a sense of softness and comfort.

Our memory foam mattress topper makes a great choice. The advanced, reactive foam adapts to your body as you sleep providing ultimate comfort and support.

A memory foam mattress topper can last for up to five years and beyond, they are easy to keep clean and are the perfect additional layer of luxury or alternative to replacing your mattress.

To return the Panda Hybrid Mattress, you can find the correct form by clicking on the returns and replacements tab at the bottom of the page. The process is quick and simple, and nothing to lose sleep over.

The Panda Hybrid Mattress offers a combination of premium pocket springs and ultra-supportive foams that provide a soft-firm feel. In terms of scale, the mattress offers a firmness level of around 7.

The Panda Hybrid Bamboo Mattress is the most advanced, breathable bamboo mattress on the market. The unique infusion of thermoregulating bamboo takes the heat out of bedtime while OrthoAlign Foam™ keeps you in perfect alignment from head to toe, The highest count, premium pocket springs provide exceptional motion control and tailor-made comfort for every part of your body. The Hybrid Bamboo Mattress comes with a 100-night home trial to fall in love with bedtime. Your mattress is delivered to a room of your choice, and Panda takes away your old mattress free of charge so you can dive straight on.

The Panda Hybrid Bamboo Mattress arrives in our eco-friendly, fully recyclable packaging. Please allow your mattress a few hours to air before dressing in preparation for the best sleep you’ve ever had. Learn more about our packaging here.

Absolutely. Panda is delighted to offer free collection and disposal of your old mattress in keeping with our strong commitments to sustainability, we ensure not a single Panda mattress ends up in a landfill, and all old mattresses will be recycled responsibly.

Old mattresses are disposed of responsibly and do not end up in landfill. Your old mattress will go on to make other products that will enjoy a purposeful life cycle from sofa’s to decorations.

If the mattress is returned, it will be rejuvenated and restored. If it is damaged, a third party will collect your mattress.

If you have placed your order directly from our website then you do not need to register for the guarantee, you are automatically enrolled for the eligible products. If buying elsewhere you will be sent an email inviting you to register for the guarantee. You can always email customer support at info@pandalondon.com if you have any problems registering your guarantee. https://pandalondon.com/guarantee/

BioCell Foam™ is a unique ‘open cell’ foam infused with fresh bamboo that regulates body temperature, wicks away moisture as well as providing anti-bacterial, hypoallergenic properties. The ultra-breathable foam keeps bedtime cool and comfortable, making the Panda Hybrid Bamboo Mattress the most advanced, breathable bamboo mattress on the market.

Panda 27cm Single Mattress – 90×190    25.2kg    1060 x 420 x 420 mm

Panda 27cm EU Single Mattress – 90×200    26.55kg    1060 x 420 x 420 mm

Panda 27cm Small Double Mattress – 120×190    33.63kg    1520 x 445 x 445 mm

Panda 27cm UK Double Mattress – 135×190    37.85kg    1520 x 445 x 445 mm

Panda 27cm EU Double Mattress – 140×200    41.3kg    1520 x 445 x 445 mm

Panda 27cm UK King Mattress – 150×200    44.2kg    1650 x 445 x 445 mm

Panda 27 cm EU King Mattress – 160×200    47.2kg    1650 x 445 x 445 mm

Panda 27cm Super King Mattress – 180×200    53.1kg    1850 x 445 x 445 mm

Panda 27cm Emperor Mattress – 200×200    59kg    1850 x 445 x 445 mm

We are an eco-friendly brand who pride ourselves on reducing our environmental impact in every way possible. In keeping with our commitments we avoid using any additional documentation or packaging. All required documentation is provided by email.

It can take anything from a few nights to a couple of weeks for your body to fully adjust to your new mattress. We recommend using your mattress for the full length of your free home trial before proceeding with a return.

Your mattress will be delivered to a room of your choice and simply needs to be unpackaged and left to breathe for a few hours before dressing with your favorite fresh bedding for sleeping on.

The Panda should be located on the front top left of your mattress.

You can dive into sleeping on your mattress from the very first night. However please note it does take 12-18 hours to fully expand for maximum comfort.

This is down to personal preference though we recommend using a mattress protector to preserve the life of your mattress and protect it against accidental spillages.

We would recommend a breathable fitted sheet.

Your mattress does not require flipping or turning though we do recommend you do so every 6 months for ultimate freshness.

We offer a 100 -Night- Trial upon purchasing your mattress during which a full refund or replacement can be issued if for any reason you do not fall in love. (Which we are pretty sure you will)

CertiPUR, OEKO-TEX, REACH

Our mattress has a 1200 spring count of premium, individually encased pocket springs.

The Panda Hybrid mattress is designed to bring maximum comfort to a weight of up to 120kg per sleeper.

Our Hybrid mattress features orthopedic grade OrthoAlign Foam™ which uniquely contours to your sleeping position keeping you in perfect alignment from head to toe. This is ideal for those suffering with back pain.

Our Hybrid Mattress is suitable for adults and children of all ages.

Yes. Our Hybrid Mattress is suitable for use on all bed frames.

Yes. Our Hybrid Mattress can be used on the bed base.

Yes. Our Hybrid Mattress can be used on the bed base.

Yes, the Hybrid Mattress can be slept on the floor so long as the floor is clean and dry.

Yes, though please be aware that electric blankets can soften the foam.

Yes, our Hybrid Mattress comes in single size. For full size details please consult our size guide.

Currently we do not make custom size mattresses though for enquiries please email customer support at info@pandalondon.com

Currently we do not make European size mattresses. Please refer to our size guide for the full sizes our mattress is available in.

Yes, our hybrid mattress is 100% vegan.

We can assure you we only provide our customers with brand new mattresses.

It is best to store your mattress in a cool, dark room and  keep it covered in a mattress bag. Subject to stock these are available for order via customer support.

Our bamboo cover is easy to remove and machine washable. You may tumble dry your cover though we do advise airing naturally.

Yes, the bamboo cover is easy to remove and machine washable.

You can purchase a new cover for use when washing your current cover. Please contact info@pandalondon.com to order a spare.

Yes, replacement covers are available to order. Please get in touch with info@pandalondon.com

You can order a replacement cover. Please email customer support at info@pandalondon.com

The Topper can be stored in a cool, dry, room. Using a dust cover is recommended.

Yes, the bamboo cover is eBay to remove and is machine washable. We recommend using an eco-friendly detergent and washing at 30 degrees.

Yes. We recommend using an eco-friendly detergent and washing at 30 degrees.

The Panda 100% Bamboo Bedding has a 300 thread count.

The nature of the fabric gives our 200 thread count a feel comparable to that of 1,000-1200 in other fabrics such as cotton.

Our bedding sets are made out of 100% bamboo fabric. The nature of this fabric gives our 400 thread count a feel that is comparable to that of 800-1200 in other fabrics.

NO! Each Item has been tested for any nasties in the fabrics in accordance with Oeko-Tex© Standard 100. So you can rest assured that there have been no harmful chemicals used when manufacturing any of our products.

All of our products are free from any harmful chemicals such as formaldehyde & toluene diisocyanate. All our products are Oeko-Tex® Standard 100 certified. This global testing and certification system is the strictest in terms of cleanliness and purity of products, ensuring they comply with health standards and are safe for babies.

Hand or Machine wash cold with like colours. Remove promptly. Delicate wash only. Do not bleach. Dry flat. Do not tumble dry. Do not use fabric softner. Do not iron.

The outer cover of the protector is made from 70% Bamboo Rayon and 30% Cotton which is luxuriously soft to touch. Whilst featuring a thing and strong layer of Nano TPU which protects the mattress from liquids.

A thin, light and a durable waterproof layer made using the latest Nano TPU™ technology. Seamlessly protects the mattress from accidental spills and acts as a shield against moisture, bacteria and fungi.

You can sleep easy knowing that the mattress protector comes with a 2-Year guarantee and our dedicated customer support to answer any questions that you may have.

Yes, the cot mattress is compliant to the: BS 7177 – Flame Retardants

Hand or Machine wash cold with like colours. Remove promptly. Delicate wash only. Do not bleach. Dry flat. Do not tumble dry. Do not use fabric softner. Do not iron.

The outer cover of the protector is made from 70% Bamboo Rayon and 30% Cotton which is luxuriously soft to touch. Whilst featuring a thing and strong layer of Nano TPU which protects the mattress from liquids.

A thin, light and a durable waterproof layer made using the latest Nano TPU™ technology. Seamlessly protects the mattress from accidental spills and acts as a shield against moisture, bacteria and fungi.

You can sleep easy knowing that the mattress protector comes with a 2-Year guarantee and our dedicated customer support to answer any questions that you may have.

Not at all, it’s silent. Exactly what you need for a good night’s sleep.

The Cloud Bamboo Duvet is light a fluffy, keeping you cool and comfortable all night long. The bamboo fabric has natural climate control properties, this means it’s able to regulate your body temperature during the night.

Care Instructions:

Machine wash (40°) and suitable to be tumble dried (low temperature).

Materials:

Filling:50% Bamboo Rayon, 50% Nano Microfibre (Polyester)

Outer cover: 100% Bamboo Rayon

You can sleep easy knowing that The Cloud Bamboo Duvet comes with a 1-Year guarantee and our dedicated customer support to answer any questions that you may have.

Choose a tog rating that will not cause you to overheat of around 10.5 and a thermo-intuitive fabric like bamboo will naturally regulate your body temperature. Perfect for both warm summers and cool winters.

When buying a duvet, look for soft, comfortable fabrics like bamboo. The sustainable material is naturally hypo-allergenic and thermo-regulating, keeping you cool in the summer and cosy in the winter.